06Support
Write to a person.
Qavio is built by one person. There is no ticket queue and no chatbot: mail goes to a real inbox and gets a real reply, within 2 business days and usually sooner.
info@qavio.aiForSupport, billing, refunds, privacy requests, anything else
ReplyWithin 2 business days
a
A refund or a billing question
Write from the address on your account and say which purchase you mean. You do not need an order number; we can find it from your email. See the refund policy.
b
A bug
The macOS version and what you were doing when it happened is usually enough to reproduce it.